Shipping Policy
Thank you for choosing Heavenly Apparels, Where Faith meets Fashion. We are committed to delivering our faith inspired apparels to you with care and efficiency. Please take a moment to review our shipping policy to ensure a smooth shopping experience.
**Processing Time**
-All orders are processed within 4-7 business days, unless otherwise stated ( Monday- Friday), excluding holidays.
-Please note that during high demand periods, processing times may be slightly extended.
**Shipping Method**
-We offer standard shipping with USPS.
-Delivery times and cost vary based on your location and selected shipping method.
**Domestic Shipping** ( United States)
-Standard Shipping: Estimated Delivery in 3-4 business days.
-We offer FREE Standard Shipping on orders over $75.**
*International Worldwide Shipping Policy:*
1. *Global Shipping Coverage:*
We proudly offer worldwide shipping to customers across the globe. Our commitment is to reach as many destinations as possible.
2. *Shipping Options:*
Customers can select from a range of international shipping options, including standard, expedited, and express services, tailored to their preferences and urgency.
3. *Shipping Costs:*
Shipping costs are calculated based on factors such as destination, package weight, and available shipping in your region.
4. *Customs Duties and Taxes:*
Customers are responsible for any customs duties, taxes, or import fees imposed by their respective countries. These charges are not included in the product or shipping prices.
5. *Delivery Timeframes:*
Estimated delivery times vary depending on the chosen shipping method and the destination. Customers receive a tracking number to monitor their shipment's progress.
6. *Order Processing Time:*
All orders are processed within 4-7 business days, unless otherwise stated ( Monday- Friday), excluding holidays.
Please note that during high demand periods, processing times may be slightly extended.
7. *Shipping Partners:*
We partner with reliable global shipping carriers to ensure the secure and timely delivery of orders. While we strive for efficiency, external factors like customs clearance may influence delivery times.
8. *Lost or Delayed Shipments:*
In the rare event of a lost or significantly delayed shipment, customers are encouraged to contact our customer support team promptly for assistance.
9. *Returns and Refunds:*
We DO NOT offer refunds or returns unless there is an error with your order. If you believe a mistake has occurred, please contact us at info@heavenlyapparels.org within 5 days of receiving your order. To be eligible for a return, the item must be in its original, unworn condition. Our team will assess the situation, and if the error is confirmed to be on our end, we will work to promptly resolve the issue. Thank you for your understanding and cooperation.
10. *Address Accuracy:*
It is the customer's responsibility to provide accurate shipping information. Additional charges due to incorrect address details will be borne by the customer.
11. *Communication:*
We keep customers informed throughout the shipping process via email notifications, providing tracking information.
12. *Contact Information:*
For inquiries related to international worldwide shipping or to seek assistance, customers can reach our dedicated customer support team at info@heavenlyapparels.org.
Please note that this policy is subject to periodic updates, and customers are advised to check for any changes regularly.